Chop & Grill

Privacy Policy

(version 13/04/2021)
Your privacy is important to us.
We collect and use your personal data only in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”), and this privacy policy.
This privacy notice provides more information about the personal data that we process, why we process it, how we obtain the data, how long we retain the data and with whom we share it. It also provides more information on how you can exercise your rights.

1.    Identity and contact details
The data controller for your personal data is the following legal entity:

  • The Cookware Company Europe BV
  • Antoon Catriestraat 12
  • 9031 Drongen
  • Belgium
  • Enterprise Number 0635.907.452

If you have questions regarding the processing of your personal data, you can contact us at any time via e-mail (privacy@cookware-co.com) or by letter to the address mentioned above (Attn. Privacy).


2.    Purposes
We process your personal data for one or more of the following purposes:
•    Newsletter and promotional messages
•    Website

Below, you can find for each purpose the personal data that we process, why we process it, how we obtain the data, how long we retain the data and with whom we share it.
1)    Newsletter and promotional messages via e-mail
For our newsletter and promotional messages, we may process your personal identification data (name, title, e-mail address) and some personal characteristics (date of birth, language). We may also receive information about your interaction with our newsletter and promotional messages.
This personal data allows us to keep you informed of our products and activities.
If you subscribe to our newsletter and promotional messages via the website, you will receive these because you have given your consent (Art. 6, §1, (a) GDPR).
We obtain this personal data directly from you.
We will send you our newsletter and promotional messages until you unsubscribe (see, Rights).
Our IT and software providers may also have access to this personal data. This personal data may also be shared with other companies of the group to which we belong or with third companies in the context of a merger or acquisition.
2)    Website
When you visit our website, we process your personal identification data (IP address and cookies).
This data allows us to improve your browsing experience on our website and to better tailor our website and webshop to your preferences.
The legal basis for placing essential and functional cookies is our legitimate interest to provide a well-functioning and user-friendly website (Art. 6, §1, (f) GDPR). Analytical, advertising and social media cookies will only be placed if you have given your consent (for more information, see our Cookie Policy).
We obtain this personal data directly from you.
The expiration date varies per cookie and you can change your cookie preferences at any time (for more information, see our Cookie Policy).
We only share this personal data with IT and software providers with whom we cooperate for our website. This personal data may also be shared with other companies of the group to which we belong or with third companies in the context of a merger or acquisition.


3.    Security
We have implemented appropriate technical and organizational measures to ensure the confidentiality of your personal data and to protect your data from accidental and unlawful destruction, loss, alteration, unauthorized disclosure and access.
We have made the necessary contractual arrangements with the third parties with whom we work together and will not transfer your personal data outside the European Economic Area without ensuring that your data is granted an equivalent level of protection there.
We do not engage in automated decision-making.


4.    Rights
You can contact us at any time to exercise the following rights:

  • A request for access to or rectification of your personal data.
  • A request for erasure of your personal data.
  • A request to restrict the processing of your personal data.
  • A request to object to the processing of your personal data.
  • A request to transmit your data to another service provider.
  • A complaint if you believe that we are not acting in accordance with the applicable data protection regulations. You can also submit a complaint to the supervisory authority.

You can exercise the above rights by contacting us by e-mail (privacy@cookware-co.com) or by letter to the address mentioned under section 1. 
We respect all rights relating to your personal data to which you are entitled under applicable law.
If you no longer wish to receive our newsletters and promotional messages and wish to stop the processing of your data for that purpose, you can always use the unsubscribe link provided at the bottom of such messages. Once you unsubscribe from the newsletter and promotional messages, you will no longer receive them. You can always resubscribe via our website. 
For those processing activities for which the legal basis is a legitimate interest (see Purposes), you can ask us more information about the balancing test that we have carried out in that context.
In the case of doubt concerning your identity, we may request additional information to confirm your identity. 


5.    Updates
This privacy policy may be amended from time to time within the limits of the applicable data protection regulations. Via our website you always have access to the most recent version.